How do I place an order?

There are 3 steps involved in placing an order for your gates before checkout

  1. Select your gate(s)
  2. Enter the required make width and height dimensions
  3. Select from the available customisations

What is the lead time to make and deliver my gates from the time I have placed an order ?

As our products are custom made to order, we generally suggest you allow 4 – 6 weeks. We we will confirm the lead time at the time of order

Do you have any stock that we can order from?

All our products are made to order, we do not hold any stock.

What timber are your gates made from?

Our gates are made from sustainably sourced plantation grown radiata pine

Can you make gates from timber other than radiata pine?

Yes, we can make gates from other timber. Please send us your requirements to obtain a quote.

Are you able to paint the gates prior to delivery?

At this stage, our gates will be delivered to you primed and ready to paint

What types of timber gates do you make?

Our assortment includes an extensive variety of timber gates, such as garden gates, driveway gates, pedestrian gates, and more. These gates are offered in diverse styles, sizes, and customisable options to seamlessly complement any property and cater to your unique preferences

Do you sell your timber gates to the general public or only trade consumers?

We cater to both segments, making our gates available for direct purchase by the general public and trade customers alike. Whether you're a homeowner seeking an attractive gate for your property or a skilled tradesperson, we provide options tailored to your requirements

What types of timber do you use for your gates, and are they sustainably sourced?

We only use top-notch, sustainably sourced plantation grown pine to make our gates, to guarantee eco-friendliness and long-term durability

How do I take care of my new gates?

Please refer to our Care Guide

Can I install your timber gates myself, or do I need a professional installer?

Our gates are designed for both experienced DIY enthusiasts and professionals, including builders, landscapers, and fencing contractors. Its almost like hanging a door. We will always recommend that you seek the help of a professional trade such as a handyperson or builder to install your gates

What are make width and height dimensions?

Make width and height are the dimensions that we will use to make your gates. They will be the physical size of the finished product
To determine the make width and height for gates, please make allowances within the opening where the gates will be installed for the following

  • Hinges
  • Locks
  • Space between gates (for double gates)
  • Space between ground and the bottom of the gate across the full opening of the gate

We will always recommend that you seek the help of a professional trade such as a handyperson or builder to help determine the make height and width for your gates

What hinges do I nend?

For driveway gates, Strap hinges or butt hinges are suitable.

For pedestrian gates, strap hinges or t-hinges may be used.

Your local hardware store should have a good selection of these

Do you provide and installation service?

Mortice & Tenon is a supply only company and does not provide an installation service. We can provide technical support if you have any questions about our product. We will always recommend that you seek the help of a professional trade such as a handyperson or builder to install your gates