Shipping policy

Mortice and Tenon supplies custom timber gate joinery and related materials. Delivery availability, costs and timing depend on the product, order size and delivery location.

Shipping costs are shown at checkout where available, or confirmed in your quote or order confirmation. Estimated dispatch and delivery timing will be provided when your order is confirmed.

You are responsible for providing accurate delivery details and ensuring suitable access for the delivery vehicle. Please inspect your order on arrival and contact us promptly if an item is damaged, missing or incorrect.

Installation, posts, hardware and automation are not included unless they are specifically listed in your quote or order confirmation.